Refund Policy

Welcome to ETHERFIELD. As a company committed to customer satisfaction, we strive to ensure that our services meet your expectations. However, should any issues arise, our refund policy is outlined below to assist you.

Eligibility for Refunds

Refunds at ETHERFIELD are applicable under the following conditions:

• You must notify us within 14 days of your purchase if you are unsatisfied with the service.
• The service must be unused and in the same condition as when it was purchased.
• Proof of purchase, such as a receipt or order number, is required.

Non-Refundable Services

Certain services at ETHERFIELD are non-refundable under any circumstances. These include:

• Custom or personalized services that have already commenced.
• Services delivered in full prior to the refund request.

Refund Process

1. Contact our customer support at [email protected] with your refund request.
2. Include necessary details such as proof of purchase and reason for the refund.
3. Upon approval, we will initiate the refund to your original payment method within 7 business days.

Late or Missing Refunds

If you haven’t received a refund within the expected timeframe, please:

• Check your bank account again.
• Contact your credit card company, as processing may take additional time.
• If you have done all of this and still have not received your refund, please contact us at [email protected].

Thank you for choosing ETHERFIELD.